KNOWLEDGE BASE
SELECT A CATEGORY :
Lorem ipsum dolor sit amet, consectetur adipiscing elit. Ut elit tellus, luctus nec ullamcorper mattis, pulvinar dapibus leo.
All our handyman services you can find on our Наndyman Services page
The cost of a project depends on a number of factors, including its complexity and an estimate of the time required to complete it. Please fill out the form «REQUEST A FREE ESTIMATE» and we will answer for 30 minutes
Las Vegas, Summerlin
LWe provide services to both residential and commercial clients.
In some cases, we prefer that customers purchase some of the items needed for a job. Items such as light fixtures, faucets, toilets, shelves, ceiling fans, tile, laminate flooring, and others that are to our customer’s liking. Construction items such as drywall, repair parts, etc. are better purchased by us to get the correct items.
All of our technicians go through a thorough screening process. Our technicians have a minimum of 5 years experience. We know that trust is a major factor when you have someone coming into your home or business, so we make certain all of our technicians do their job with quality and reliable
If you are not happy with any of our services, please notify us immediately. We will do our very best to correct any issue as soon as possible.
You can see all our services and prices in the booking form.
If more time is needed to complete booked cleaning, we will make sure to let you know before going above the time allocated.
When you book online be sure to select the current level of cleanliness of your home. This ensures the proper amount of time is allocated to cleaning your home during your scheduled booking. Improper booking information will require you to reschedule cleaning service.
Cleaners will always find more to do to clean up your home with the time you’ve paid for. If a cleaner does happen to leave early contact our offices immediately.
There is no need to tip team members; they are paid employees of our company.
However, if you are thrilled with our service, it is acceptable to tip.
Yes. We offer substantial discounts based on your cleaning frequency. If you schedule a weekly cleaning service with us, we provide a 17% discount. And if a bi-weekly cleaning service suits you better, we offer a 12% discount.
As usual before your cleaning a hold will be placed on your card, then it will be charged after your ordered service is completed.
Our website uses SSL encryption to keep all your information safe.
All payments are processed through industry industry-leading payment processor called Stripe which has 256-bit SSL encryption Stripe or Authorize.net, ensuring that your credit/debit card information goes through their systems, not ours.
To update your billing information, simply log into your account where you can modify your billing details, address and other details
We have referral program.
First of all, thank you for speaking highly of us to your friends and family. It means the world to us and we will ensure we provide them with an excellent experience.
Please have your friend or family member text or call our office number and we will give them a $15 cleaning credit
Also you will get a $15 cleaning credit for each new client
If you have to change a service date, just let us know as soon as possible. When you make a booking, we hold your spot in the calendar and we deny other customers from booking in those times, therefore cancellations can really affect a schedule.
If cancelling less than 3 business days in advance, we require a $50 cancellation fee.
If you cancel after the cleaners or handyman already arrived then the cancellation fee is $80.
This fee is used to cover your cleaner’s (handyman’s) missed shift and protect their income.
To cancel, please call us or email us, or do it through your personal account
As long as you provide us with a notice 24 hours before your originally scheduled cleaning, we will reschedule your service at no extra cost.
Yes. After you first booking or registration you will get access to your account. It is an easy self-service platform where customers can edit their bookings or make any notices anytime they prefer
If your home condition is deemed hazardous and goes above and beyond normal conditions then our cleaners have the right to walk away and you will be charged under our cancellation policy for holding your spot in our schedule.
For hoarding cleanings, our clients typically book them on an hourly service and we reserve the right to increase the hourly price depending on the condition.
The cleaners can not clean biohazardous material.
The safety of you, your property, and our team members are our number one priority.
Our teams are fully insured so you can have a piece of mind when we are at your home.
In the rare event of an accident you are not liable for any injuries or damage to your home.
We have a $200 liability coverage and all of our employees are covered by industrial insurance.
We strive to handle all situations fairly and appropriately so that our customers know they can rest easy when they book our services.
If such a situation occurs then you must contact us within 24 hours of the service. One of our specialists will make sure to resolve the claim as soon as possible.
We are covered via Erie Insurance for general liability
Our general liability insurance will cover damages up to $500 per incident
HAVE ADDITIONAL QUESTIONS ?
OUR CONTACTS :
